Tawakkal

Important Guidelines – Saliha’s Mix Brand Collection

We never ask for your personal information.

Saliha’s Mix Brand Collection will never contact you to request personal details.

Payment Method:

Payments are accepted only through Cash on Delivery (COD).

Be Aware of Scams:

If any unknown person contacts you via social media, SMS, or call using our brand’s name to ask for personal details or money, do not share anything.

Report Immediately:

In case of such suspicious activity, please contact us immediately on our official email or phone number.

Return & Exchange Policy – SF Collection

At SF Collection, your happiness means everything to us. We want you to love every piece you order! If something isn’t quite right, don’t worry—we’ve made returns and exchanges simple and stress-free.

✨ Easy Returns & Exchanges

You can request a return or exchange within 7 days of receiving your order.

Items must be unworn, unwashed, and in their original condition with tags attached.

Please keep your order receipt or confirmation email handy when requesting a return.

🚫 What Can’t Be Returned

For hygiene and care reasons, we can’t accept returns or exchanges on:

Undergarments & innerwear

Accessories (scarves, jewelry, etc.)

Customized or made-to-order outfits

Sale or clearance items

💕 Refunds & Store Credit

We happily offer exchanges or store credit for future purchases.

A full refund will only be issued if the item you received was defective or incorrect.

Once we receive your return, please allow 5–7 business days for processing.

🌟 If We Made a Mistake

Received the wrong item or noticed a defect? We’re truly sorry! Please reach out to us within 48 hours of delivery with your order number and a picture, and we’ll make it right with a replacement or refund—our treat.

📦 Return Shipping

Customers are responsible for return shipping costs (unless it’s our mistake).

We recommend using a trackable courier service so your items reach us safely.

💌 How to Start a Return

Contact us via  Email/WhatsApp with your order number and reason for return.

Our friendly team will guide you through the process.

Send the item back securely in its original packaging—and we’ll take care of the rest.

✨ At Saliha's Mix Brand Collection, we believe shopping should always feel joyful. Thank you for trusting us to style your moments beautifully!